Written By :Appsierra

Fri Mar 15 2024

5 min read

Why Fintech in Banking Services is a Demand of Banks

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Fintech in Banking Services

Summary: In recent years, the banking industry has seen major transformations in the banking and finance sectors. Fintech is one of those transformations, especially for banking purposes. While implementing advanced technologies is not new in finance, this progress is rapidly increasing in the modern age. There are different reasons for this. Fintech in banking services has revolutionized the existing financial businesses and bank's working methods.

In this blog, we have discussed the impact and changes made by fintech in the banking industry and what it holds for the future of it.

Fintech is a term used for financial technologies, which is assumed as a digital effort in modern industries and banking. But fintech is a term that is already being used in the finance and banking industry. In the year 1950, the first fintech service was provided by banks in the form of Credit cards. Since then, with the help of fintech many companies have launched numerous products related to banking.

The true rise of fintech is seen in the last 4-5 years. During these years fintech has been employed as backend system solutions for financial industry like banking services. From 2018 to 2023 especially during the Covid-19 era, banking has received many major changes in its services for customers. These changes are made possible with the help of fintech services.

In this blog, we will be discussing how fintech has brought major changes in banking services:

  • What are fintech services?
  • What is the use of software in banking?
  • How fintech impacts banking and financial services?
  • What challenges are faced by the banking industry?
  • What are the banking benefits of fintech?

What is Fintech in Banking Services?

Fintech in banking services is used as a backend. It equips banking institutions and enhances their working with the use of some fintech tools that make it even more efficient. Like mobile apps as they provide real-time data of your bank account and chatbots that enhance the interactions with banks. They also pay for their purchases directly through their mobile apps and receive investment-related news on it also.

Fintech is becoming ingrained in our day-to-day banking activities. Fintech has impacted us so much in our lives that it becomes an issue for us to select the services we need to interact with. But the demand for fintech is increasing like it has never been. Banking customers are relying on these fintech technologies as they make their banking experience a lot easier.

What is the use of Software Development in Banking?

Digitally advanced banking solutions are rapidly becoming the support system of fintech in banking services. Internet connection has increased the overall reliability of banking services on mobile devices. Banking institutions are racing to integrate software development solutions into their banking operations. This has resolved a big problem for customers standing in line waiting for hours for their turn in local banks.

Software development in banking is just any enterprise software that is used in the banking industry. Basically, it is used to manage and deliver various financial products. Core banking software is generally used by retail banks for the connection of interbank networks and record transactions. On the other hand, software that provides banks access to the global capital market is used in investment banks.

Blockchain technology in banking has revolutionized the industry by providing secure and transparent transactions that enhance trust and efficiency in financial operations.

What are Banking and Financial IT Services?

Fintech in banking services is going through a revolutionary period of changes and transformations. Banks are upgrading their working models every day, either it's a new feature in mobile banking or evolving their payment models to enable instant payments.

  • Rapid progression in the technology of mobile banking.
  • AI-integrated & collaborated human-bot enabling round-the-clock service.
  • Investors are getting empowered with real-time data and analytics.
  • Ecosystem integration is providing value-added services.
  • API Banking Techniques

But a question must be arising in your mind, where can you get all these services for your bank?

The answer is simple, at “Appsierra”. They partner with clients in their journey of digital transformation. They provide a wide range of financial services, so it is easy to choose the ones that suit your bank's needs.

What are the Challenges in Banking Industry?

The banking industry is facing many challenges that affect their working operations, profitability, and their capability to adapt to transformed market dynamics. Below are some significant challenges the banking industry is facing:

Digital Transformation

For traditional banks, the rise of fintech and digitalization trouble is becoming a challenge. To remain competitive in the banking industry, one has to accept the digital transformation and must adapt to the changing expectations of customers. The only solution for this is that fintech in banking services should update their legacy systems, implement modern technologies, and strategic planning to enhance the experience of customers.

Data privacy and Cyber security

For cybercriminals, banks are always a prime target for them. The reason behind this is the sensitive data of customers they hold. Protection against data breaching is critical. Robust measures of cybersecurity must be ensured. It becomes a need for banks to invest in advanced security technologies, training employees, and risk assessments to reduce cyber threats to customer's information.

Protection is essential for your business as well so beware of cybercriminals and try to protect your business from cybercriminals.

Experience/Expectations of customers

The digital era’s customers are aware of what kind of services they can get with the help of technology. Thus customers expect a personalized, seamless, and convenient experience from banks. For banks to meet those expectations, they need to invest in more user-friendly digital platforms.

Frauds and Crimes

The constant threat banks are facing is financial crimes like fraud, money laundering, and terrorist funding. Effective risk management practices and robust compliance systems are required to detect and prevent these activities. Staying ahead of these financial crime methods is an ongoing challenge for banks.

Volatile market & economy

Market volatility and economic conditions have heavily influenced fintech in banking services. Profits, loan portfolios, and overall financial stabilities are being impacted by inflation, fluctuations in interest rates, and economic indicators. Managing the risks that are associated with market changes requires diverse portfolios and effective risk management strategies.

What are the Benefits of Fintech in Banking Industry?

Fintech has brought various different ways to operate the finance business and the banking industry. It has provided a great alternative for customers to choose from rather than traditional banking methods. In modern-day, every banking institution wants to merge their legacy techniques with fintech.

Revenue and Services

Fintech has improved the quality and increased the efficiency and productivity of traditional banking institutions. Financial technologies have provided various services to banks that attract customers. The huge increase rate of customers helps the bank to improve its revenue.


Fintech banking and financial services mainly focus on offering enhanced convenience to customers rather than just spending money blindly. Banks are adopting financial technologies as it provides customers with a great and more reliable user experience. These financial technologies can benefit both banks and customers in the long term.


Efficiency is an unsaid benefit of fintech in banking services. Manual working is not involved in automation, thus it offers a high level of specialization. This proves that fintech offers a high degree of services and efficient working quality.

Cost reduction

People might think these financial technologies will cost them a big chunk of money but it's completely false. Every fintech company restricts itself from spending any extra money on technologies that are not in need. Fintech offers to contribute and reduce overall costs.

AI advisory

AI-supported advising bots have become the most important and frequently used service of every bank. These advisory bots help customers with their opinions on customer queries. These opinions are generated with real-time data and market analytics. Artificial intelligence-supported robot advisors are one of the best benefits that are attracting a huge number of customers.

Considering these benefits according to IDC's 2020 Worldwide Industry CloudPath Survey, 57% of banks have already operated in the hybrid cloud environment with the support of fintech. Another 40% of banking institutions have strategized to shift to a hybrid cloud within 24 months. This elaborates why banking institutions want to integrate fintech in banking services.

Key Takeaways

  • Fintech refers to financial technologies that integrate with the banking institution to deliver services to customers.
  • By unbundling the offers of fintech for banks, it's attracting new market customers for them.
  • Banks in the finance industry that are using fintech got a huge cut on their operational costs.
  • Funding of fintech is rising day by day but the regulatory problem is still existing.
  • The main example of fintech banking applications is mobile payment apps, AI-supported advisor apps, crypto apps, and investment apps among others.


Fintech in banking services simply refers to how technology and financial services are united and integrated into banking institutions. Banks are offering these services to customers which enhances their banking experience in many ways. The impact of fintech on banking gives the banking sector an impulse for development. Internet banking and mobile banking have already given access to the user to receive banking services by just staying at his home.

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