What is Software Quality Management? Before we proceed with what software quality management means, let us first understand what exactly does software quality mean? Software quality refers to the quality to which software is produced. This also means that quality software is relatively bug and defect-free, produced on time, incorporated within the budget and eventually meets the requirements, Expectations, and needs of the people.
According to standard ISO 8402-1986, it defines quality is “the sum of a product's or service's qualities and features that bear on its capacity to satisfy inferred or expressed needs." Quality, according to the original viewpoint, is difficult to define but can be recognized when it exists.”
Now coming down to what software quality management means or what is software quality management? The management parts of generating quality software are referred to as Software Quality Management (SQM). SQM begins with a product concept and progresses through the design, testing, and launch phases.
Software quality management plan
Generally, before the software development begins the planning for the quality must be taken care of. All through the quality planning, testers or you can call the software testers to plan out goals and objectives for any software along with a full strategic plan that will be helpful to successfully meet those defined objectives. Since we know that quality planning is at most the most important aspect of a software quality management plan, it develops a defined path for the rest of the process to follow and proceed. This is the first step of a software quality management system.
How does software quality management work?
SQM works according to a management system that functions hand in hand with the three core components that include: Quality Assurance, quality planning and quality control. Let us understand them one by one.
Quality assurance: Set up a rational and well-organized set of organizational processes for deciding on software development standards and regulatory processes, and you'll have a greater chance of producing high-quality software.
This stage may involve the following:
- Conducting traditional processes, such as quality reviews,
- Identify if any standards are employed in software development processes.
- Carry out processes for recording test data in the middle of the process.
- Encouraging standardisation of the documentation process.
Quality Planning: Quality planning simply means the output of the project that is associated with it. What criteria were used to evaluate those qualities? The software development project has characteristics such as "robustness," "accessibility," and "modularity." The intended market, crucial release dates, quality goals, predicted risks, and risk management strategy may all be addressed in the quality plan.
Quality Control: Quality assurance processes and standards are tested and reviewed by the quality control team at both the organisational and project levels. When software development companies adopt an agile quality approach, the transition from a more formal quality management structure to Agile methodologies might cause issues if control procedures aren't properly adapted.
Among the activities are:
- A review of the software to confirm that any required changes from the prior testing have been addressed.
- Software release testing with thorough documentation of the testing procedure.
- Assess using software measurement and metrics.
- Check for non-conformance with standards in software and accompanying documentation.
How to adopt software quality management?
To successfully adopt software quality or software Quality Management, it becomes very essential to follow these Four Points listed below that will eventually help to enhance the quality of software and improve the testing efficiency in the end.
- Test at the right time: Testing earlier and being able to detect and resolve defects earlier rather than having to wait and resolve defects or bugs at the end of the process. The longer you take to identify any bug the more expensive it becomes to fix.
- Improve testing organization: Implement specific policies to ensure a consistent approach, such as adopting industry-standard testing techniques and training testers within this framework.
New innovation links to some new improvements
Companies should always try not to get stuck with the same old routine and instead embrace new approaches.
Keep reviewing the software
Sometimes few of the specified methods that have proven to work in the past does not really mean will always work in the future. By examining what worked effectively, the testing team may maximise efficiency through evaluation and refactoring processes.
Audit process in software quality management
What is the purpose of the Audit process in software quality management? When talking about the audit process in SQM, there are two things you need to understand that is software review and quality control.
Software Review is another name for Management Review whereas Quality Control or (SQm) concentrates on the software development process rather than the software deliverables. Quality Assurance is a set of operations aiming only to ensure that the project manager followed by his/ her team follows the pre-defined standard process all through the procession. Quality Assurance, in other words, ensures that the Test Manager is doing the correct things in the right way. In General, an audit simply means a review of work or products and related information to ensure whether or not the standard process was followed by the firm or not.
Important software quality management tools
With increased possibilities in Testing Automation, Performance Testing, Mobile testing, Niche testing, bug tracking, and more, new and updated tools continue to proliferate across the software quality spectrum. Here are a few Software Quality Management Tools for software:
- Selenium (Web Application Testing)
- Robot Framework (Acceptance Testing)
- Appium (Mobile Testing)
- JMeter (Load Testing)
- Jenkins (Continuous Testing)
- Postman/Robot framework (API Testing)
- Firebug / Firepath (Online Debugging)
- GitLab (Project & Source Code Hosting)
- Trello, Wekan board (Defect Tracking & Collaboration)
- UIAutomator (Galen Framework)
- Pycharm, Eclipse (Source code Editor), etc.
Now that you have known every aspect of software quality management and system. Now you can easily deal with how a software quality could be managed and enhanced to a level where it will be completely bug and defect-free.