Written By :Appsierra

Fri Oct 20 2023

5 min read

Airline Industry Digital Transformation

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 Airline Digitalization Boosting The Airline Industry

The COVID-19 pandemic has impacted industries to a very great extent. Most people have experienced it personally. According to a recent study, the estimated revenue of airlines worldwide in 2020 because of the coronavirus outbreak was over $300 billion. The consequent effect on airports and all ancillary businesses is yet to be calculated.

The result of such laws has made the industry scramble for options and opportunities for decreasing revenue losses with operational adjustment both internally and externally. This is the era of industry 4.2, and the digital airline aviation industry, like many others, should take advantage of digital transformation to minimize the current economic downturn while looking for exciting opportunities the day after.

Airline Digitalization

Strategic digital advancement, often referred to as airline industry digital transformation delivered by intuitive airline software and services, provides immediate and full-proof benefits to airlines in everyday flight operations. By aiding with the responsibilities concerned at every stage of the flight, digital airline miles could improve their overall operations. By assisting with the responsibilities involved at each stage of the flight, airlines can improve their overall operations. 

Work operations in the cockpit have become more computerized as a result of airline digitalization. And a network ecosystem of apps and services defines the future of flight that is becoming more accessible for pilots. Pilots can gain important data from a single handheld device to assist with improving operational efficiency, situational awareness, collaboration, and safety protocols. Going digital is the only way for pilots to reduce the burden.

How does Airline Digitalization Help Airlines Run More Efficiently?

Many airlines acknowledge that airline digitalization is necessary for reinventing and rebuilding aircraft operations, flying, and the onboard environment in order to make them safer, more efficient, and enjoyable. Connecting application bridge cockpit and cabin crew tablets for an accessible flight will allow constant data sharing with the ground. 

These advantages can then be magnified exponentially when inflight connectivity is included. Pilots will be required to have the same level of connectivity in the air as they have on the ground.

Those flying with the connected app ecosystem are in the best position to get real-time, consistently formatted uplink updates from the ground offering the complete picture for making any kind of decision. 

From real-time weather knowledge, route planning, and ground communications towards conveying aircraft health information, it has the potential to assist in every element of flying. Meanwhile, connecting all cabin crew devices will allow attendance to communicate efficiently with the ground and their co-workers on board.

Enhanced communication will allow attendance to promote safe and upgraded passenger service, allowing them to obtain connection updates, relay customer complaints, or communicate catering stock information midflight. 

Based on improving aircraft operations activities, collaboration and support will need to involve digital applicants able to communicate with people on board.

Quality Assurance and Software Testing for the Airline Industry

Changing customer behavior and growing global competition are the two major challenges currently being confronted by the digital airline aviation industry. Airlines could solve these problems by adopting social media channels and mobile technology. As more people now prefer booking digital airline tickets online, travel forms and airlines should focus on providing a positive customer experience on their websites.

Quality assurance and testing become essential to ensure that online transactions offer a smooth, secure, and dependable client experience. Airlines need to develop an airline digitalization assurance strategy, including establishing the necessary tools, processes, and measures for delivering a consistent customer experience. 

While looking for high-quality airline software testing, three crucial elements elaborated below should be considered:

1. Testing of Business Rules Operation

Airlines must customize their business, packaging, and pricing standards to meet their unique requirements. These changes should be carried out as part of the online booking procedure. Passenger amount restrictions, newborn tax calculations, selling insurance policies, and loyalty services all have their own set of business rules, further complicating the test case design. Domain knowledge is required for testing the implementation of business rules. The ticketing process is not necessarily conducted in the same sequence every time.

2. Flight Application for Testing of Systems Integration

The most prevalent platforms for travel booking services are the Global Distribution System (GDS), also known as the Computer Reservation System (CRS), and the Internet Booking Engine (IBE), which are both connected with a payment system. Integration has become increasingly vital as each of these components has expanded in complexity and use. 

The requirements must be defined clearly and as soon as feasible. GDS, CRS, and payment systems have highly strict performance tolerances.

3. Testing Non-Functional Airline Software Applications

People's perceptions of internet apps are changing. It is no longer restricted to browsers on a laptop or desktop computer; tablets and mobile phones with varied screen sizes are increasingly often used to consume content and make transactions. 

Aesthetics and ease of use are important factors that businesses should consider to keep consumers on their website or application. App testing for digital airline miles and responsive websites are important aspects of software testing in the aviation industry.

Testing Responsive Travel Websites

For creating appealing web apps, responsive web design is required. They guarantee that your website looks great on all devices. Responsive web designing is the process of resizing, hiding, shrinking, or removing content to make it load on any screen using CSS and HTML.

The following are some advantages of responsive design:

  1. Offers an excellent giving and interaction experience across devices with easy reading and navigation with minimal resizing, panning, and scrolling.
  2. It offers a unified user experience and coverage across digital platforms and facilitates the use of workflow on various screens.
  3. Capable of handling new operating systems for platform releases.
  4. Connect resources and align corporate objectives across platforms. 
  5. Many software programs today are responsive as it takes a huge amount of time to manually test responsive applications across platforms.


Which generational transition comes to the expectation of using technology in all aspects of life, including travel? All this has a significant impact on how passengers engage with airports and airlines as digital travelers require greater automation and control every step in their journey.

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